Refund Policies

Return Policy: Your Satisfaction and Safety First

At Rx.Life, we stand behind the quality and efficacy of our prescription medications. While we cannot accept returns on opened products due to safety and regulatory reasons, we are committed to ensuring your complete satisfaction with our products and services.

Returns for Unopened Medications:

If you are unsatisfied for any reason, you may return unopened and unused medications in their original packaging within 30 days of purchase. Please ensure that the items are exactly as they were when you received them.

How to Proceed with a Return:

Contact us at info@rx.life with your order details and reason for return. Please include your name, order number, and a brief explanation of why you are returning the item.If applicable, snap a picture of the item with your phone and attach it to your email. We accept PNG or PDF files. This can help us understand your concerns and improve our services.We will review your return request and provide you with further instructions and a return authorization if your return is approved.

Return Shipping:

For all approved returns, please carefully package the unopened medication and send it back to us following the instructions provided. Note that return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service for your peace of mind and security.

Refunds:

Once we receive and verify the returned item's condition, we will process your refund. Refunds will be credited back to your original method of payment. Please allow some time for the transaction to be reflected in your account.

Special Circumstances:

We understand that every situation is unique. If you have special circumstances or any concerns about your medication, please don't hesitate to contact us at info@rx.life. We are here to listen and assist in any way we can to ensure your satisfaction and well-being.

Our Commitment:

Your health and satisfaction are our utmost priorities. We strive to provide you with the highest quality medications and customer service. If you have any questions or need further assistance, our dedicated support team is ready to help.

CONTACT:

Email: info@rx.life or

Text Message: 888-503-1918